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Alice Jeffcott
Alice is a senior strategic communications and marketing leader with extensive experience supporting tourism marketing and brand campaigns across Western Australia. As Director of Client Services at Market Creations Agency, Alice works closely with regional and metropolitan clients to shape compelling destination narratives that attract visitors, guide investment, support business objectives and strengthen community pride.
Alice specialises in destination branding, tourism marketing strategy and storytelling — helping regions articulate what makes them distinctive and translating that identity into cohesive brand, content and visitor experience outcomes. Her work spans story-led destination campaigns, tourism brand development, digital visitor platforms and integrated marketing strategies designed to influence perception, drive visitation and support sustainable regional growth.
With a strong background in stakeholder engagement, Alice regularly leads complex consultation processes with tourism operators, local governments, community groups to ensure brands are authentic, inclusive and future-focused.
Alice is actively involved in delivering digital destination and website solutions for councils across Australia via the CouncilConnect program.
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Carol McCracken
Carol McCracken is the CEO of Caravan & Camping Western Australia, the peak industry body representing the caravan and camping sector across the state. This year marks Carol’s 40th year working within the travel and tourism industry, with experience spanning tourism, aviation, travel, marketing, and events across both international organisations and family-owned businesses.
Caravan & Camping WA is a not-for-profit industry association representing more than 330 member businesses across parks, trades, tourism, and associated services. Since joining the organisation, Carol has led significant transformation, strengthening membership, industry engagement, advocacy, and the profile of caravan and camping as a major contributor to Western Australia’s visitor economy.
Carol is recognised for her strategic leadership, strong industry relationships, and practical approach to collaboration and industry development. She also serves as Chair of Visit Mandurah and is passionate about supporting the continued advancement and recognition of Western Australia’s tourism industry.
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Phil Youd
MD ThothX Australia PTY
Phil Youd, based in Perth, Western Australia, heads the ThothX Pacific team. With over forty years of experience in radio communications and management, Mr. Youd brings extensive expertise to his role. Besides his work at ThothX, he is a serial entrepreneur and serves as Chairman of the Carnarvon Space and Technology Museum. Phil is also responsible for overseeing ThothX’s Pacific Deep Space Radar deployment in Western Australia.
Senior Executive with more than 40 years of experience in radio communications
Serial entrepreneur and currently Chairman of the Carnarvon Space and Technology Museum.
Provides executive leadership in Australia
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Amanda Kendle
Amanda Kendle combines work in digital marketing with her love of travel and tourism and has run a consultancy helping businesses and organisations use social media and other online technologies for marketing since 2010.
Along with developing and running workshops for the Tourism Council of WA, Amanda is also a lecturer in Media and Communication at Murdoch University, has produced and hosted The Thoughtful Travel Podcast since 2016, and is Vice President of the Board of RISE Travel Institute, helping to educate travellers to see the world in impactful ways.
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Ryan Mossny
Ryan Mossny is Chair of the Forum Advocating Cultural and Eco Tourism (FACET), Western Australia’s peak forum for cultural and eco-tourism advocacy, networking and professional development. Through FACET, Ryan supports the responsible use of Western Australia’s cultural and natural heritage through tourism, with a focus on sustainability, authentic interpretation, community engagement and industry best practice.
Ryan is also the co-founder of Two Feet & a Heartbeat walking tours and part of the ownership group of Matagarup Zip+Climb. His experience spans tourism product development, heritage, historical and cultural interpretation, tour guide training, product planning, place making, financial sourcing and grant application management. Since co-founding Two Feet & a Heartbeat in 2007, Ryan has worked with tourism organisations, governments and individuals to develop meaningful visitor experiences that connect people with place, story and community.
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Rennee Turner
Rennee Turner – Director, Wooramulla Eco Cultural Journeys
Rennee Turner is a proud Yinggarda woman and Traditional Custodian of Yinggarda Country, part of the Yamatji Nation in Western Australia. She is the Director of Wooramulla Eco Cultural Journeys, an Aboriginal-owned tourism business delivering authentic cultural experiences, storytelling, and on-Country learning.
With a deep commitment to preserving and sharing cultural knowledge, Rennee creates meaningful connections between visitors and Country through guided tours, night sky experiences, and cultural awareness training. Her work is grounded in respect for her ancestors, community, and the environment.
Rennee also contributes to the broader tourism industry as a Director for WAITOC (Western Australian Indigenous Tourism Operators Council) and Australia’s Coral Coast, where she advocates for stronger Aboriginal representation and sustainable tourism development.
Through her work and partnerships, Rennee is passionate about creating opportunities for cultural exchange, empowering community, and ensuring that traditional knowledge is passed on to future generations.
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Robert Taylor, MBA
Chief Executive Officer | Western Australian Indigenous Tourism Operators Council (WAITOC)
Robert Taylor, MBA, is a proud Nhanda, Yamaji man and the first Aboriginal CEO of WAITOC. With over 36 years’ experience across hospitality, tourism, mining camps and recreation, he brings strong commercial, governance and strategic leadership expertise to the Aboriginal tourism sector.
Since being appointed CEO in 2015, Robert has led WAITOC’s transformation from a marketing and advocacy organisation into a nationally recognised leader in Aboriginal tourism business development. Over more than a decade of leadership, this work has supported the development of more than 130 Aboriginal tourism businesses and created over 400 jobs across Western Australia.
Robert also played a key leadership role in the Jina Aboriginal Tourism Action Plan, which secured an initial $20 million investment from the Western Australian Government. Jina Phase 2 has now been released, with a further $20 million commitment to continue growing the sector.
Earlier in his leadership, Robert also helped advocate for and secure $40 million in national Aboriginal tourism investment, further strengthening the sector’s long-term growth and development.
A strong advocate for economic empowerment, Robert has also secured more than $6 million in philanthropic funding to support the development of Aboriginal business capability across the state. He is also Chair of the First Nations Visitor Economy Partnership, established to progress the creation of a national Aboriginal tourism body. His leadership is underpinned by a commitment to strong governance, strategic partnerships and long-term social and economic outcomes for Aboriginal people.
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Edwina Shallcross
Mother of 3, red dirt running though my veins, sometimes wish it didn't! A passionate advocate for agritourism and connecting people through campfires, incredible food and conversation. Edwina Shallcross alongside her husband Tim run Bullara Station Stay located between Exmouth and Coral Bay adjacent to the Ningaloo coast.
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Rachael Steadman
Wooramel Station and Wooramel River Retreat are family-run outback destinations in Western Australia’s Gascoyne region, owned and operated by Rachael Steadman and her family. Over the years, Wooramel has evolved from a traditional pastoral station into a tourism experience centred around honest outback hospitality, wide open spaces, artesian bathing, and a strong connection to the landscape.
Rachael is currently involved in developing Wooramel’s new wellness spaces, including a natural mineral pool and wellness experiences inspired by the elements of Wooramel — artesian water, open night skies, clay pans, coastal salt, and the quiet rhythm of the outback — encouraging guests to slow down, switch off, and reconnect with nature in a more meaningful way.
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