Coral Coast Helicopter Services

Policies

Cancellation

A booking with Coral Coast Helicopter Services may be made either in writing or verbally. A member from our team will confirm the booking in writing; Payment in full is required for all bookings made with external booking agents; Coral Coast Helicopter Services' staff reserves the right to postpone cancel or terminate any flight or any booking at any time without notice; A full refund or a rescheduled flight may be offered if the postponed or cancelled flight is not the result of actions by the customer. Cancellations are 100% refundable when Coral Coast Helicopter Services is responsible for the cancellation; Cancellations by guests are 100% refundable when cancellation is made in writing or over the phone 24 hours prior to the scheduled flight; Cancellations by guests are 50% refundable when cancellation is made in writing or over the phone 12 hours prior to the scheduled flight; Cancellations by guests are NON- refundable when cancellation is made less than 12 hours prior to the scheduled flight; Should a cancellation be processed after mobilisation the customer shall be liable for the cost of that mobilisation.

Map